Tom Miller concludes his article on citizen surveys by covering the importance of: asking the right persons; testing the survey; and then conducting the survey, checking for bias, and interpreting the results
Part 3 of Miller’s article on citizen surveys considers how to select the target population; appropriate survey size; and questions to ask in surveys — and how to ask them. Includes sidebar on drawbacks in phone and web-based surveys.
In Part 2, Tom Miller discusses his first three rules for conducting a citizen survey: determining why it is needed; how much to spend; and putting a team in place to develop and conduct the survey.
A scientifically conducted survey of residents brings in the voice of the public to bear on planning issues like no forum, newspaper straw poll, or focused discussion.
Local governments that are not actively engaged in listening and adapting their services to meet the needs and expectations of their customers and citizens are setting themselves up for disappointment and failure.
What can you, as a planner or planning commissioner, do about negative attitudes towards government? You can start by doing something as simple as examining the experience citizens have when they enter the planning department office.
Citizen participation is enough of a challenge in any city — but how do you deal with engaging citizens when 42% of your population is foreign-born, with people speaking many different languages?
Attorney Alan C. Weinstein provides an overview of how to avoid violating Open Meetings laws — including situations that are particularly troublesome: meetings in executive session, site-visits, “informal” meetings with staff, and electronic communications.
An introduction to the goals and structure of open meeting laws — including a look at the key question: what constitutes a “meeting”?
In Portland, food carts have really sizzled. Head downtown and you’ll find an entire city block (home to a parking lot) completely lined by food carts. A look at “food cartology.” Also: the importance of public engagement in planning.
One of the most remarkable aspects of Oregon planning law is the “urban growth boundary” (UGB). A look at how it works.
What do street intersections have to do with strong neighborhoods and empowered citizens? Aren’t intersections just for dividing up blocks, and getting traffic through? Take a look at a program that’s turned intersections on their head.
One of the Portland, Oregon, metro area’s most ambitious goals is to dramatically reduce greenhouse gas emissions. Significant progress has already been made, but much more remains to be accomplished.