Making Meetings Work

Running productive, civil meetings can sometimes be a challenge — but it's essential if the planning commission is going to be effective. These articles and postings focus on meeting management and how to deal with contentious public hearings.

Continue to older articles & posts — or return to newer ones — where you see the green buttons at the bottom of the page.

Angry bears illustration by Paul Hoffman for PlannersWeb

Dealing With an Angry Public

A frequently faced, but seldom discussed, subject is how to deal with angry citizens at public meetings. Community relations consultant (the late) Debra Stein suggests ways of keeping cool when things get hot. With responses and ideas from our online reviewers.

Come to Order face of chairman by Paul Hoffman for PlannersWeb

The Commission Will Come to Order

David Allor examines the purpose of rules of procedure, reviewing the importance of fair and coherent rules. Included after the article is Allor’s annotated model outline of motions for planning commissions and zoning boards (adapted from Robert’s Rules).