Do You Give More than Lip Service to Public Participation?
When we give a presentation, post documents to a web page, or announce the preferred plan, we are Telling. It’s one-way communication from us to the public. When we ask members of the public questions, and then simply write down their answers, we are Asking. It’s one-way as well, but from them to us. Here’s the problem: while both Telling and Asking are needed, they are nowhere near enough.