Our 12-part Resource Guide will provide you tips and ideas on how to better manage public hearings. It's linked to an article we ran two years ago in the Planning Commissioners Journal on dealing with contentious public hearings.
The Public Hearings Resource Guide also points you to other relevant online information and documents. Here's how you can also help: alert us to additional resources we can include, email us at: firstname.lastname@example.org
May 22, 2015 Update: For some great tips from former Planning Comm'rs Journal & PlannersWeb columnist Della Rucker, see her "Managing Town Hall meetings so that everyone benefits (and relatively few are miserable)."