Read an excerpt from this article below. You can download the full article by using the link at the end of the excerpt.
Most planning commissioners are inundated with reports, memoranda, and other forms of written information. For many of us, reading through piles of documents is not the most effective way to gain and retain information. We learn best by talking to people and exchanging ideas — among commissioners, between commissioners and staff, and with the public.
However, our ability to benefit from verbal interchange can be impaired severely if we do not listen with an open and receptive attitude.
Do you automatically assume that faulty actions equal disreputable motives?
Do you automatically assume that faulty actions equal disreputable motives? Before you hear all sides, do you automatically assume that the developer is motivated only by greed when cutting down an ancient tree? That the merchant knowingly disobeys the city’s sign ordinance when erecting a sign two inches above the limit? A “guilty before proven” attitude can put you at a disadvantage. …
End of excerpt
Elaine Cogan, founding principal of the Portland, Oregon planning and communications firm of Cogan Owens Cogan, has consulted for more than 36 years with communities undertaking strategic planning and visioning processes. Cogan has been honored for her work on a variety of citizen involvement projects.
